Bancontact payconiq company presents its annual figures

2020, a record year for electronic payments

How did we pay for things in 2020? Bancontact Payconiq Company’s annual figures show it was contactless and mobile on a massive scale. Online we already use our smartphones to pay for 68% of transactions. And 42% of all payments with the Bancontact card are now contactless.


1.65 billion. That’s how many payments were made in total last year using the Bancontact card and the Payconiq by Bancontact app. That’s a rise of 10% in the space of just one year. And it was

mainly the proportion of mobile and contactless payments that grew so sharply in 2020. In total, Belgians took out their smartphones 125 million times to make mobile payments with the Payconiq by Bancontact app (or a banking app offering the Bancontact and/or Payconiq payment methods). That’s 11 mobile payments for each and every Belgian – and an increase of 88% compared with 2019.


One other big piece of news amid all these figures is that the Payconiq by Bancontact app is celebrating its second birthday this month. Belgians are active users of this payment app (or a banking app offering the Bancontact and/or Payconiq payment methods). It now has 4.9 million users, in the past 12 months, which is a serious increase compared to 2019. And the customers of around 19 Belgian banks can use the Payconiq by Bancontact app for their day-to-day payments.


The brands are also not standing still from a visual point of view: Bancontact is starting off the new year with a new logo. The well-known blue-and-yellow icon has been given a sleeker look, while the flowing line symbolizes the smoothness of payment that Bancontact is so committed to. The new logo will appear on all bankcards, payment terminals, apps and all channels where you can pay with Bancontact and/or Payconiq by Bancontact. The new logo is already present in the app.

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