Since its launch in 2017, the itsme® app has become a widely accepted, simple and secure standard for mobile identification and the protection of privacy in the digital world. itsme® enables the following: identification (creating a new online account and sharing identity details), authentication (secure, personal access to a website or application), confirmation of a transaction (approval of an order or bank payment) and, finally, the legally binding electronic signing of documents (qualified electronic signature with the highest level of security).

itsme® was developed by the Belgian Mobile ID consortium, which combines the seven Belgian market leaders from the banking and telecommunications sectors: Belfius, BNP Paribas Fortis, CBC/KBC & ING, on the one hand, and Orange Belgium, Proximus and Telenet on the other.

Since the app was first launched in 2017, Dialogic has been by the side of itsme®, providing advice and guidance on a daily basis for Public Relations & Public Affairs.

In 2019, the app reached more than one million users. In May 2020, it reached 2 million users. On the whole of 2020, itsme® has reached 80 million actions which is double the number of actions registered in 2019. On average, Belgians use itsme® from 7 to 10 times a month among 150 public and private partners which represent roughly 2 million actions per week.


December 16, 2020

« itsme®: 2021, the year of expansion into geographical coverage, to data-sharing and to corporate social responsibility »

Itsme® also in the Netherlands and scaling up in Luxemburg

From mid-January 2021, Dutch citizens will also be able to create their own itsme® account using the NFC technology embedded in identity cards in the Netherlands. And for Luxembourg citizens, things will also start to gather speed.”

In other words, not only will Belgian companies be able to offer itsme® to their customers in Holland and Luxembourg, but Dutch and Luxembourg companies will also be able to incorporate itsme® into their processes. All of which means that itsme® is well on the way to becoming a well-established player throughout the Benelux.

In 2021, the network of partners will expand further, with new applications in the areas of health and mobility becoming the main sector to join the itsme® cause.

Finally, in 2021, itsme® has set itself the goal of further underlining its role of digital facilitator, aimed at helping everyone a wide range of different aspects of their daily lives.

So, in 2021, itsme® will embark along the path of social responsibility, expanding the accessibility of the app to people who are blind or have poor eyesight and who currently find it hard to approve certain actions digitally.

November 9

« 10 million actiobs validated with itsme® »

During October – cybersecurity month in Europe – the number of transactions validated by itsme® passed the milestone of 10 million. This figure is twice as high compared to the same period last year.

April 21, 2020

« Belgium’s itsme® seals a deal with Microsoft and Adobe»

itsme® is very happy to announce that we can now add to the growing list of itsme® partners, two major international software IT players: Microsoft and Adobe.

January 16, 2020

« itsme®: the digital ID preferred by 1.5 million Belgians, goes Europe-wide.»

On 18.12.2019, the itsme® mobile ID and the FAS (the Belgian government’s Federal Authentication Service) was notified by the Europe Commission. This means that itsme® can now be used as a means of ID with the public services of other EU member states.