In 2018 Bancontact Company and Payconiq Belgium joined forces and merged to become Bancontact Payconiq Company. The company is an initiative by AXA Bank, Belfius, BNP Paribas Fortis, ING and KBC.

The Payconiq by Bancontact app enables users to make mobile payments, in total security, across the widest possible range of payment situations: in bricks-and-mortar stores (both small retailers and Delhaize supermarkets), on web shops, in restaurants, in sports club refreshment bars, at the doctor, at festivals, etc. The app also makes it possible to pay invoices, split the bill with friends, or make donations to good causes. Even your meal vouchers can be added to the app to pa mobile with it. The app is targeted at all Belgians and operates on both iOS and Android smartphones. It is accessible to clients of 20 banks.

PR template

In 2022 Belgians paid with their smartphone nearly 275 million times with the Payconiq by Bancontact app or with a bank app offering the Bancontact and/or Payconiq payment methods.

The Bancontact card remains the reference for electronic payments, with a strong boom for contactless payments: 442 million contactless payments with the Bancontact card in 2020.

The Bancontact card remains the reference for electronic card payments with an ever-increasing movement of contactless payments: Meanwhile, 61% of all in-store Bancontact payments are contactless.

With the Bancontact card, the Payconiq by Bancontact app and bank apps offering the Bancontact and/or Payconiq payment methods together, more than 2,3 billion payments were registered in 2022.

Dialogic has been guiding Bancontact Payconiq Company in terms of Press Relations & Public Relations since the beginning of its electronic payment odyssey in Belgium with the Bancontact card.

Bancontact Payconiq Company :
Bancontact :
Payconiq by Bancontact :

Batopin Bancontact CASH Point

In Belgium​ ​the use of cash is in free fall. We have reached a point where the current ATM network is no longer optimal. The distribution of ATMs has not kept up with the evolution of new ways of living, working, shopping and moving.

Batopin is an initiative of the banks Belfius, BNP Paribas Fortis, ING and KBC, launched in early 2020. With a bank-neutral and bank-independent ATM network, Batopin wants to optimize access to cash in Belgium ​: banks remain aware of the important role of cash in our society.

A balanced ATM network takes into account, among other things, where people live and work, where they use cash (shopping centers, hotels and restaurants, etc.) and how they travel (public transport, car, bicycle, on foot).
Batopin’s new Bancontact ​CASH​ ​​points are located in places intuitively perceived by the citizen as being the ‘right’ place to withdraw or deposit cash. In other words: the right number of ATMs in the right places.
Dialogic ​advices ​Batopin in all its communication, as much towards the institutional world as towards the media or the citizens.


Founded in 2005, Buckaroo is a Payment Service Provider with agencies in Utrecht and Brussels. The company offers a wide range of payment services: Smart Check-out with 40 (inter)national payment methods for e-commerce, customized credit management, subscription services and marketplace splits-payments. For Benelux, more than 3 000 companies, including big groups and online retailers use Buckaroo’s payment technology.

Dialogic announced the opening of the Belgian store to the press.